Hum aapko best customized gifting experience dene ke liye committed hain. Neeche hamari store policies ka clear summary diya gaya hai taaki aap confidently shopping kar sakein.
🛒 1. Order Policy
- Sabhi products customized & made-to-order hote hain.
- Order place hote hi design/production start ho jata hai.
- Order information (name, photo, text) customer ke inputs ke hisaab se hoti hai.
🔄 2. Replacement Policy
- Return available nahi hai, kyunki products personalized hote hain.
- Sirf 3 days replacement available hai agar:
- Product damage deliver hua ho
- Wrong item receive hua ho
- Printing me major defect ho
- Clear photos & unboxing video required hogi issue verify karne ke liye.
❌ 3. Return & Refund Policy
- No Returns
- No Refunds for customized items
- Refund sirf tab possible hai agar production start nahi hua ho ya order dispatch nahi hua ho.
🚚 4. Shipping Policy
- Order processing time: 1–3 working days
- Delivery timeline: 4–7 working days (location based)
- Delay courier partner ya weather issues ke wajah se ho sakta hai.
- Wrong/incomplete address hone par re-delivery charges customer pay karega.
❌ 5. Cancellation Policy
- Production start hone ke baad cancellation allowed nahi hai.
- Cancellation sirf tab possible hai jab design/production start na hua ho.
- Dispatch hone ke baad cancellation bilkul possible nahi hai.
🔐 6. Privacy Policy
- Customer data fully secure & confidential hota hai.
- Payment details hum store nahi karte.
- Information sirf delivery, updates, and support ke liye use hoti hai.
💳 7. Payment Policy
- Secure payment gateways use kiye jate hain.
- Cash on Delivery (COD) availability optional hai (agar aap chahen to add kar dunga).
- Payment complete hone ke baad hi order process hota hai.
🖼 8. Artwork & Design Policy
- Customer jo photo, text, ya design provide karta hai wahi final product me use hota hai.
- Image quality poor hone par printing quality bhi low ho sakti hai — isliye high-resolution image recommend ki jati hai.
- Copyright responsibility customer ki hoti hai.
⭐ 9. Customer Support
Agar aapko kisi bhi policy ya order ke regarding help chahiye, hum hamesha ready hain:
📞 +91 9887582027
📧 printfobia500@gmail.com